OGC is a boutique research and consulting agency specializing in data-driven strategy, market research, and Customer Experience (CX). We work with some of the world’s leading brands across various industries, including Telecommunications, Financial Services, Specialty Retail, Hospitality, and Software. We help our clients better understand their customers, develop actionable insights, and improve business processes.

We are seeking a Research & Insights Communications Associate. In this role, you will work closely with a Fortune 500 Telecommunications company and will help the client’s team formulate and execute on internal communication strategy aimed at translating complex data and insights to enterprise-wide decision makers. 

Job Description

Comcast’s Enterprise business intelligence group and their Consumer Research & Insights team support the greater Comcast organization to make better, more informed business decisions from insightful data analysis and market research efforts. The team is looking for a communications expert that will help derive insights from data outputs and create content to convey a clear, cohesive, visually appealing and easily digestible story to individuals with minimal technical data knowledge. 

The ideal candidate enjoys using data to deliver insights through storytelling and problem solves through innovative and strategic thinking. We are searching for an individual that has experience producing and delivering high-quality internal communications assets, including executive presentations, one-pagers, company-wide newsletters, and thought leadership pieces. This position provides an excellent opportunity for professional development by delivering valuable analytics and research insights for the world’s largest broadcasting and cable television company.

Core Responsibilities and Tasks

• Strategize and execute a cohesive voice for insights messaging

• Leverage multiple data sources to create compelling uniform reports for a broad audience of senior executives, frontline associates, and other targeted audiences

• Manage agile research projects; coordinate with stakeholders and vendors to keep up with fast deadlines

• Transform primary and secondary research into valuable, easy-to-understand insights

• Train cross functional team members and stakeholders on creating better presentations and deliverables

• Write research newsletters and maintain a messaging calendar aligned with key initiatives to garner internal support

This is a full time, US based, remote position, working EST time zone.

• Bachelor’s degree in Social Science, Marketing, Management, Journalism or a related field

• 2-4 years experience in a research or analytics role, ideally with writing or branding; creative agency experience (advantage)

• Excellent communication skills and a proven experience in developing and implementing communication strategies in a corporate environment through data visualization and research communications.

• Highly consultative and able to influence others through compelling storytelling and data visualization

• Strong analytical and problem-solving skills, with a keen attention to detail and a sharp eye for effective graphic design and data visualization

• Knowledge and understanding of research and data analysis methodologies

• Excellent interpersonal skills, strength in both written and verbal communication in a multicultural environment with all levels of employees and management.

• Strong workflow management skills including organizational, time/project management, planning and implementation

• Experience in executing original, effective strategies

• Proven ability to work in a fast-paced, deadline-driven team environment