OGC is a boutique research and consulting agency specializing in data-driven strategy, market research, quantitative analytics, and Customer Experience (CX) program design and optimization. We work with some of the world’s largest organizations across a variety of industries, including Telecommunications, Financial Services, Specialty Retail, Hospitality and Software, helping them gain a deeper understanding of their customers, develop actionable insights, and improve business processes.
The Product Team supports the greater Comcast organization to make better, more informed business decisions from insightful market research data. The team delivers on this by providing research support services and market research insights across Comcast’s divisions and new product lines by fulfilling both quantitative and qualitative market research projects.
We are seeking a Market Research and Insights Analyst to support the development and execution of their marketing insights research activities. This role provides a great opportunity for an analytical, independent and dynamic individual to be part of a high-performing team, gain experience in a range of market research and consumer insights methodologies, and to support a large corporation in its multiple and varied improvement efforts. This is a full time, hybrid position based in Philadelphia.
Core Responsibilities and Tasks
Support the development and execution of consumer insight research projects.
Collaborate with business partners and team members to translate business questions into research designs and analytics plans.
Handle research-related ad-hoc requests such as survey writing, testing, and fielding as needed.
Support the research team's needs such as compiling, reviewing, proofing, and editing documents and reports.
Oversee project timelines, meetings and logistics.
Coordinate and manage abbreviated research studies, using agile research tools.
Update tracking studies, focusing on KPI's changes.
Communicate with stakeholders and vendors.